Job Description

About The Team The DoorDash Marketing Operations team’s mission is to efficiently deliver high‑quality, relevant communications that meet the needs of our audiences, globally. We build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. Our focus is high‑quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on‑time with excellent craft. About The Role As the Senior Associate, Campaign Operations, you will be responsible for building, testing, and launching retention marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end‑consumer with high quality and excellent craft. You will be responsible for the high‑quality campaign delivery rate and production efficiency of each campaign launch. This role reports to the Campaign Ops Manager. You’re Excited About This Opportunity Because You Will… Build, launch, and optimize retention marketing campaigns across email, push notifications, in‑app messaging, and other channels using Braze, owning the QA review process and collaborating with designers, copywriters, and stakeholders. Develop scalable workflows, processes, and best practices to ensure campaigns are launched with high quality and minimal errors. Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution. Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft, and efficiency for future initiatives. Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities. Leverage Braze and other marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing. We’re Excited About You Because You Bring… 3‑4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing. Hands‑on experience with Braze (required); familiarity with other marketing automation tools is a plus. Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously. Analytical mindset: ability to interpret data and analytics to inform decisions and optimize campaign development and quality. Excellent interpersonal and communication skills to work effectively with cross‑functional teams and stakeholders. Applications for this position are accepted on an ongoing basis. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. Benefits DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. Paid Time Off Details For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). Pay Range The national base pay range for this position within the United States, including Illinois and Colorado.

$83,000—$122,000 USD

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and iterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company known for food delivery to a company people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. True innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non‑Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status or veteran status. We also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping). Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce, and people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Accommodation If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr DoorDash

Job Tags

Hourly pay, Local area, Flexible hours

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