Product Operations Manager Job at Virtual Vocations Inc, United States

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  • Virtual Vocations Inc
  • United States

Job Description

To support a growing operations team, the full-time Product Operations Manager will build and manage the operating layer between product and engineering teams, triaging issues, facilitating enablement programs, and delivering feedback to enhance product delivery in a remote environment. Key responsibilities: Own first-line review of inbound bug reports and operational issues, ensuring accurate triage and routing to engineering Build and run a product enablement program to support operational stakeholders, ensuring effective adoption and training Instrument the intake system for categorizing reports and deliver recurring feedback reports to inform roadmap planning Required qualifications: 5-8 years of experience in product operations, product management, technical program management, or product support Strong technical background within a SaaS organization, with familiarity in the Salesforce ecosystem or similar technologies Experience in establishing functions or processes from scratch in a scaling company Data-fluent, with the ability to trend metrics and gain alignment across teams Proven track record of effective communication and relationship management with both technical and non-technical audiences

Job Tags

Full time, Remote work

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