Job Description

Office Front Desk Assistant - Part Time Towson

Who We Are LifeBridge Health is a dynamic and purpose-driven health system dedicated to transforming healthcare across the Mid-Atlantic and beyond. Our mission is to enhance the health and well-being of the communities we serve through expanded access, an exceptional patient experience, and innovative, community-centered care models.

About MainStreet Pediatrics MainStreet Pediatrics is a trusted pediatric practice offering comprehensive medical services for children from infancy through adolescence. Our team provides routine care, including physical exams, vaccinations, and developmental screenings, while fostering a welcoming and supportive environment for both children and their families.

Office Front Desk Assistant The Office Front Desk Assistant plays a key role in supporting the smooth and efficient operation of our pediatric office. This position involves performing patient registration, scheduling outpatient appointments, and handling medical record functions, including the release of medical information.

Key Responsibilities

• Perform a variety of clerical duties to meet the needs of patients, medical staff, and physicians.
• Use customer service skills and teamwork strategies to deliver high-quality service to all customers, ensuring a positive experience for every patient.
• Manage patient registrations, appointment scheduling, and the release of medical records as needed.

Requirements

• 1-3 years of relevant experience in a healthcare or office environment.
• Familiarity with medical terminology and basic medical office operations.
• Strong critical thinking and problem-solving skills.
• Proficiency in Microsoft Office Suite and basic computer skills.

Additional Information

What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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