Job Description

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Junior Project Manager – (Global Currency Templates team)Job DescriptionThis role suits a proactive, adaptable individual looking to develop their technical, project management and personal skills while working in a fast-paced environment with evolving technologies, customers and projects.What is a currency template?This is software that implements strict banknote handling requirements in an Automated Teller Machine’s cash deposit module. Each country will have their own unique requirements for identification of currencies (both local and FOREX), identifying different types of banknote damage, counterfeit notes and in some cases a central bank certification must be passed. This is a vital part of NCR’s ability to sell banknote deposit and recycling hardware around the world in a timely and technically competent manner.Job requirements:Project Planning and Management – guide and coordinate projects with assistance, including confirming requirements, resource, schedule, hardware, and performance as well as working with internal/external developers to ensure the successful delivery of the bespoke software to each countryHigh level of communication skills – be able to adapt technical information for the relevant audience. Being the principle cornerstone at centre of all communications between all relevant teams, with guidance for more complex situationsProject co-ordination - Managing multiple projects of varying complexity and stage of investigation at any given time with the principle focus on meeting customer requirements, though with assistance for the more complex projectsTechnical Guidance & Support – with relevant training be capable of understanding the basic elements of hardware and software applicable for note handling. Capable of analysing some errors and logs to identify root cause of issuesEssential SkillsThis role requires skills in the following areas:Excellent written and spoken English, with the ability to clearly explain technical information to others where English is not their first languageAbility to handle urgent incidents in an appropriate and effective mannerAbility to review & understand technical data, such as log analysis and perform technical testing as requiredSelf-startingWillingness to travel on occasion if required, when permittedCapable of working in a team and independentlyAble to work to tight deadlinesAbility to manage multiple incidents/requests at the same timeWillingness to learnAdvantageous SkillsKnowledgeable across related NCR deposit and recycler hardware and software productsQualifications & ExperienceDegree in a discipline related to project management or the product technologyMinimum of 1 years related job experience (Project Management/technical support)Main areas of responsibilityAssist the Project Manager with the following:Liaise with the Local Template Managers, Professional Services and Sales in each country to ensure that template requirements are clearWork with the Local Template Manager to obtain the schedule for test template testing, while ensuring that tests are completed on time and results are shared in correct formatWork closely with the Template Development Team, to ensure clear communication about any issues and timescalesProvide data to the Template Development Team in a timely mannerMaintain accurate and complete incident records in the Template Tracking application.Identify and resolve process deficiencies to permit more efficient template developmentIdentify opportunities for toolset and infrastructure improvements to permit more efficient template development.Offers of employment are conditional upon passage of screening criteria applicable to the job.EEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. #J-18808-Ljbffr

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