Job Description

Front Desk Assistant

Bedford Greenwich is hiring a Front Desk Assistant. Position details include:

• Role: Front Desk Assistant
• Status: Full-time
• Salary: $19$22 per hour
• Schedule: TBD (4 or 5 days per week shifts available)

Benefits highlights include:

• Financial rewards that grow with you: competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & peace of mind: comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional growth & recognition: quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle perks you'll appreciate: six paid holidays, and an Employee Assistance Program

About Us:

Bedford Greenwich is dedicated to providing compassionate, high-quality care to pets and peace of mind to their owners. We are a supportive and welcoming team that values professionalism, empathy, and collaboration. As a Front Desk Assistant, you'll play a key role in creating a positive experience for clients while helping ensure smooth daily operations within the clinic.

Why our veterinary receptionists love Bedford Greenwich:

• Supportive and friendly team environment
• Meaningful work helping pets and their families
• Opportunities for professional growth and training
• Positive, collaborative workplace culture
• A role that combines client care with administrative skills

What you'll do:

• Greet clients and pets while managing check-ins and check-outs
• Answer phones, respond to emails, and handle client inquiries
• Schedule, confirm, and follow up on appointments
• Process payments and maintain accurate client and patient records
• Support daily clinic operations, including inventory and organization
• Maintain a clean, welcoming front desk and reception area

What our veterinary receptionists bring:

• Previous customer service or front desk experience (veterinary preferred)
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Proficiency with computers and willingness to learn practice software
• Compassionate, professional, and team-oriented attitude
• Genuine love for animals and empathy for pet owners

The extras you'll actually feel:

Financial benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness benefits:

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle benefits:

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join our team!

If you're a friendly, organized professional who loves working with people and pets, we'd love to meet youapply today and grow with us!

Diversity, equity, and inclusion are core values at [Practice Name] and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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