Category Manager - OEM Job at Service Logic, Charlotte, NC

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  • Service Logic
  • Charlotte, NC

Job Description

Job Description

Job Description

Description:

Role Overview

Service Logic is seeking a Category Manager to lead sourcing strategy and supplier management for key spend categories within a decentralized, field-driven organization.

The Category Manager – OEM Equipment owns enterprise sourcing strategy and supplier relationships for HVAC equipment manufacturers, including national account development, supplier negotiations, and overall category performance across Service Logic business units.

While branch-level teams execute day-to-day purchasing, this role defines sourcing strategy, supplier programs, and purchasing guardrails within a center-led procurement model, partnering closely with operational leadership to translate those strategies into adoption across the field.

Success in this role requires balancing cost improvement with service reliability in a technician-centered operating environment while strengthening procurement capabilities as data, systems, and governance continue to mature.

Core Responsibilities

Category Strategy & Value Creation

  • Develop and own sourcing strategies for assigned categories, including supplier selection, commercial models, and category roadmaps aligned with operational and financial goals
  • Identify, quantify, and deliver savings opportunities using levers such as pricing, rebates, supplier consolidation, and standardization
  • Use spend analytics, supplier insights, and market benchmarks to prioritize initiatives and track category performance
  • Ensure sourcing strategies support field operations, balancing cost improvement with service levels and technician productivity

Strategic Sourcing & Negotiation

  • Lead strategic sourcing initiatives, including RFI/RFP processes and supplier negotiations
  • Structure and execute supplier agreements covering pricing, rebates, service levels, and commercial terms
  • Partner with operational teams to implement sourcing strategies, ensuring negotiated agreements translate into real operational and financial outcomes

Supplier & Program Management

  • Own enterprise supplier relationships within assigned categories, including performance management and commercial governance
  • Manage supplier performance across pricing, service levels, lead times, and contract compliance through regular business reviews
  • Define preferred supplier strategies and purchasing guardrails to guide decentralized buying decisions
  • Drive adoption of procurement programs across business units, partnering with local leaders and buyers to ensure compliance and capture realized savings

Category-Specific Responsibilities

  • Develop and manage national account strategies with major HVAC OEMs (e.g., Trane, Carrier, Daikin, Lennox)
  • Negotiate equipment pricing programs, discount structures, and rebate agreements that improve commercial economics while maintaining competitiveness in the field
  • Define preferred OEM strategies and coordinate equipment standards across Service Logic business units.
  • Balance national OEM programs with regional distributor relationships to ensure programs are operationalized effectively through local supply channels
  • Partner with operations to ensure supplier programs support project timelines, equipment availability, and service requirements
  • Monitor OEM and distributor performance (pricing, lead times, warranty support, service levels) and drive continuous improvement through regular supplier reviews
Requirements:

Core Capabilities & Requirements

  • Bachelor’s degree in Supply Chain, Procurement, Finance, Business, or related field
  • 7–10 years of experience in strategic sourcing, procurement, or category management
  • Demonstrated experience leading sourcing initiatives and supplier negotiations
  • Strong analytical capability and comfort working with incomplete or fragmented data
  • Ability to influence decentralized teams without direct reporting authority
  • Excellent communication and stakeholder management skills
  • Strong commercial judgment and financial acumen

Job Tags

Contract work, Local area

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